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Frequently Asked Questions

Questions about your order, delivery, financing and more? You’re in the right place! Our customer care team is available Monday through Saturday from 10am until 7pm and Sunday 11am until 6pm. Please give us a call (760-955-6955) or message us directly from the website. We’re here to help!

What happens after I place my order online?

After your order is placed online, you will receive an email confirmation with your order details. If any of your items are out of stock or we are unable to process payment, we will contact you within 2 business days of receiving your order. After your order is processed, we will notify you by email and attach a copy of your invoice. We will then be in contact to arrange for delivery or in store pick up.

I want to apply for financing, how do I do that?

Simply give our customer care team a call (760-955-6955) and we will work with you over the phone to complete the application process. Easy as that!

How do I know the delivery cost for my order?

The delivery cost will be calculated at checkout based on your current location and delivery option you choose. To see delivery rates prior to check out head to the delivery page on the website.